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Our Policies

Payment Methods

 

For your convenience, we accept most major credit cards (Visa, Mastercard, American Express, and Discover Card) through WIX payments. Sorry, we do not accept personal checks or other forms of payment at this time. We use the industry-standard SSL (secure socket layer) encryption, so you can be sure your order information and credit card details are secure.​

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Shipping & Handling

 

Currently, we only ship to the lower 48 United States.

 

  • Standard Shipping - Based on order weight.​

  • Orders are scheduled to be delivered about 10 months from the pre-sale end date. Thank you for your patience with this pre-sale offer!

  • Orders may ship early depending on ​total quantity pre-sale volume.

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Returns & Exchanges & Cancellations

 

After the pre-sale date ends, only purchased products will enter production. Therefore, we can’t offer returns once the pre-sale date ends. Please double check sizes, color options, quantities, etc. before placing an order.

 

Cancellations are permitted, but only before the pre-sale date ends. Once the pre-sale date ends, cancellations are not permitted.

 

Unworn and unwashed garments can be repaired, but not exchanged. It must be clear that there was no damage caused by use, weight packets, or any other reason besides the manufacturer’s error. Whether or not the complaint was a manufacturer’s error will be determined by weighted clothes.

 

In the event that the garment is unrepairable, the client will be reimbursed for the purchase amount by weighted clothes.

 

Please follow these steps to correct any product manufacturer defects or repairs:

 

  1. Take Photos of the Defect or Repair Area

  2. Email Photos along with copy of paid receipt to: zack@indiesource.com and service@weightedclothes.com

  3. Wait 7-10 Business Days for a Response

  4. If manufacturer defects are outside standard industry tolerance, garment can be shipped to:

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Indie Source

Attn: weighted clothes repairs

1933 S Broadway St #1168

Los Angeles, CA 

 

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Disclaimer on Products

 

  • Due to monitor settings and other reasons, the color of the actual products may slightly differ from those indicated on the screen when viewing products on the order page.

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  • While weighted clothes will make the best efforts for publishing accurate and complete information regarding descriptions concerning currency or notations of the products provided on its Website, weighted clothes will not guarantee that there are no errors.

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  • Weighted clothes will not be responsible for any damage, loss, or claim arising from the use of the Website, regardless of the causes of such legal claims. In addition, weighted clothes will not be responsible for any damage, loss, or claim arising from the products sold and purchased using their Website, unless there is willful intent or gross negligence of weighted clothes related thereto.

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